Contact information
Contact Information
Customer Support
For any questions, concerns, or feedback, please don't hesitate to reach out to us at support@nimbusa.shop. We're always here to help.
Support Hours
Our customer support team is available to assist you from Monday to Friday, between 9:00 AM and 6:00 PM EST. Please note that we respond to inquiries within 1–2 business days, so you can expect a prompt reply from us during this timeframe.
Order Inquiries
If you have any questions or concerns regarding an order, please include your order number in the subject line of your email to support@nimbusa.shop. This will help us to quickly locate your order and provide you with the assistance you need.
Store Information
Nimbusa is your premier online destination for the latest fashion trends. For any general inquiries or comments, you can email us at support@nimbusa.shop. We appreciate your feedback and look forward to serving you.
Last updated: June 4, 2026